2017 Holiday Shipping Deadlines

Due to the volume of orders we receive during the months of November
and December, please allow 2 -3 business days for order processing.

Please note these orders must meet the requirements set out in our shipping policy.

You may schedule your order to ship at a future date by using our 'Special Delivery Instructions' during checkout.

UPS Ground : UPS will not guarantee the transit time for UPS Ground during the period Nov 24th - Dec 23rd. This is the slowest method of transportation. Please remember that if you choose ground transportation UPS may take up to 8 business days to deliver your package from the time it leaves our warehouse. If you wish to use this shipping method please order early to avoid disappointment. We do not recommend shipping perishable products via UPS Ground at this time of year. Please note we cannot be held responsible for late shipments or perishable products that spoil as a result of UPS delays when shipping via UPS Ground.

UPS Second Day Air - December 13th: We guarantee that all orders placed on or before 5.00pm EST, Wednesday 13th December and choose 'UPS Second Day Air' as the method of shipment will be shipped in time to arrive before the Holidays. Please note these orders must meet the requirements set out in our shipping policy. While every effort will be made to do so, we cannot guarantee that you will receive your parcel before the Holidays if you place your order after 5.00pm EST, Wednesday 13th December.

UPS Next Day Air - December 19th: We guarantee to ship all orders received, that choose this method of shipment by 5.00pm EST, Tuesday 19th December. Please note these orders must meet the requirements set out in our shipping policy. The guarantees for UPS Next Day Air remainin effect throughout the holiday season. This is the safest method of transportation but also the most expensive.

International Orders - December 1st: International orders are shipped via USPS and need to be placed by 5.00pm EST, Friday 1st December. There may be delays in customs which will delay delivery, particularly during the month of December. Please order early to avoid disappointment. Please note we do not ship perishable items outside of the United States.

Don't forget during check out we offer a section for special delivery instructions where you can order today and schedule your order for delivery on a future date. Please order early to avoid disappointment.
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We can only guarantee that after we get your order and it meets the requirements outlined below in our shipping policy, we will pack and ship it within approximately 2 - 3 business days.

Orders that contain perishable products and have not picked the correct shipping method are subject to further delays as we try to correct the order.

It's at the mercy of UPS after that. It is our policy that we are not responsible for orders that were shipped on time by us but were delayed by UPS shipping. Please read the following carefully so you may understand what UPS guarantees or not during the holiday season.

*         We are not responsible for a parcel that is delayed as a result of a UPS delay in the delivery of your parcel

*         We are not responsible if the shipping address provided is not correct.

*         Please ensure there is someone home to receive your package.

Please continue to read below or regular shipping policies, which all orders are subject to. 

FoodIreland.com is dedicated to delivering your order in pristine condition.
Because we ship perishable and non perishable food items,
each order is subject to our quality control parameters.
This page outlines how we handle your order.

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*         We are not responsible for a parcel that is delayed as a result of a UPS delay in the delivery of your parcel

*         We are not responsible if the shipping address provided is not correct.

*         Please ensure there is someone home to receive your package.

Please continue to read below or regular shipping policies, which all orders are subject to. 

Perishable Items Shipping restrictions:
To ensure the highest quality of products delivered to you, perishable items have shipping restrictions
aimed at minimizing the 'time in transit'. All orders containing perishable products must be delivered
within two days after leaving our warehouse.

  • • Perishable Products:
  • There are three main factors which affect an order containing perishable items:

  • 1. It must be shipped to ensure it arrives within two days. There are some exceptions.

  • 2. No orders containing perishable items can be shipped after Wednesday, as they would sit
       in a shippers warehouse over the weekend and spoil. There are some exceptions.

  • 3. An order containing a Small Perishable Item ( SPI ) must have a minimum of four SPI's in the order before
      we can ship it. This is due to packaging constraint in shipping Small Perishable Items.

  • 4. We cannot take responsibility for a parcel that was spoiled as a result of an incorrect shipping address entered on the order. Please make sure you enter the correct and exact shipping address. This is the biggest reason why a parcel is delayed and consequently spoiled. If you are not sure of a shipping address, please check it before you place the order.

  • • Non Perishable Products:
  • Non Perishable products have no real shipping restrictions. They are shipped Monday thru Friday.

  • • Shipping Perishable items internationally:
  • Due to customs delays outside our control and foreign Health Department regulations, it is not possible to ship perishable items outside of the United States. We can only ship perishable items within the United States of America.

What are Small Perishable Items (SPI's)?

  • A Small Perishable Item is one individual piece of a chilled or Frozen product.
  • They must be packed in an insulated container in order to be shipped. We need to put a minimum of four
      Small Perishable items in our smallest insulated container before we can ship.
  • One or two Small perishable items in this insulated container are not sufficient to keep the temperature
      at the desired level before it reaches you.
  • When you order SPI's, you need to order a minimum of four of these items before we can ship them to you.
  • SPI's have stock numbers beginning in the letters 'SPI'. They are basically all the individual Meat and Dairy
      products.
  • If you order a Large Perishable Item, you can order as few SPI's as you wish.
  • Imported Bread is considered a perishable item for shipping, but is not required to go in to an insulated
      container.

What are Large Perishable Items (LPI's)?

  • A Large Perishable Item is basically a collection of Small Perishable Items and sold as a unit.
  • They consist of mainly of our breakfast packages. All Large Perishable Items begin with the stock number LPI.
  • If you order a LPI, you can order as many or few of the Small Perishable Items as you wish. The extra SPI's
      you order will be placed in the insulated container with your LPI.

Are there any other types of Perishable Products?

  • Bread and Scones are classified as perishable and need to arrive within two days of leaving our warehouse.
  • However they are not packed on ice and therefore not considered an 'SPI'.
  • We pack bread and scones straight from the freezer but it will arrive in a defrosted state.
  • You have 4 days from date your order ships to consume bread and scones.

What happens if I order a mixture of Perishable and non Perishable items?

  • If there is a savings to you by shipping the non perishable portion of your order by ground transportation,
      we will do so. Otherwise we will ship your entire order so it arrives to you within two days.

What shipping methods are available?
Orders placed on our website are all downloaded to be processed the following business day. Orders are processed on a FIFO system ( First In, First Out ). When you select a shipping method, it will refer to the time in transit and not the time from when you place your order:

  • UPS Next Day Air:
  • For example: If you place your order on Monday selecting Next Day Air, we will process and
      ship your order on Tuesday with a scheduled delivery of Wednesday.
  • If, however, you select Next Day Air on a Thursday, then we can ship your order on Friday
      to arrive on Saturday, but there will be an additional UPS charge for Saturday Delivery.
      You will be emailed and asked if you would like to proceed with this or if you would like us to hold
      your order and ship the following Monday to arrive on Tuesday.
  • If you select Next Day Air on Friday, Saturday or Sunday your order will ship on Monday to arrive on Tuesday.

  • UPS 2nd Day Air:
  • If you select UPS 2nd Day Air, your order will be sent to the warehouse the following business day.
      Please allow 1 - 2 business days for order processing.
  • Please remember we only ship perishable orders on Monday, Tuesday & Wednesday.

  • UPS Ground:
  • If you select UPS Ground your order will be sent to the warehouse the following business day.
      Please allow 1 - 2 business days for order processing.
  • If you order contains perishable items it will be shipped in accordance with our shipping
      guidelines whereby it will not be shipped over a weekend.


Note: During peak seasons, there may be a longer delay in shipping your order. (Due to the volume of orders we receive during the months of November, December and March, please allow 3-4 business days for order processing.)


What shipping method should I choose when ordering perishable items?

  • If your shipping address is within the 1 - 2 transit days outlined below by UPS then you may select
      UPS Ground.
  • If you are located outside these areas and you have ordered some perishable items then you will be
       required to select UPS 2nd Day Air.
  • If you have any queries or you are not sure what you should choose then please do not hesitate to contact us
      on our toll free number: 877 474 7436.


How long does it take for my order to be packed and shipped?

  • Orders placed on our internet site are all processed for the following business day. Orders are processed
      on a FIFO system ( First In, First Out ).
  • Please allow 1-2 business days for order shipment.
  • Any order that contains perishable items generally cannot be shipped on Thursday or Friday as they would
      sit on a truck over the weekend and spoil.
  • Orders containing perishable items received on or after Wednesday are shipped the following Monday.
      There are some exceptions.
  • During peak seasons, there may be a longer delay in shipping your order.
  • In some cases, if a stock item is missing from your order, we may hold your order for a few days as
      we retrieve the missing stock item from our inventories stored at a different location.

How do we calculate shipping charges?

  • All orders are shipped UPS or USPS. As you add items to your shopping basket, the weight of your basket
      increases. Once you enter the shipping address, the shipping charge is calculated.
  • These shipping charges are then presented to you instantly. You save considerably over other mail order
      shipping charges as you only pay shipping for what you order. Other mail order companies add on arbitrary
      shipping charges to orders resulting in most orders being overcharged for shipping.
  • You can check shipping charges for yourself on the UPS website.
  • If you change the delivery address after your package has shipped there will be a UPS surcharge of $12.35.
      This will be charged to your card.

Terms of Use.

By using and shopping at FoodIreland.com, you are accepting the terms and conditions as set forth in our Terms of Use notice. If you do not agree to any of the terms and conditions in our terms of use clause, your only course of action is not to use or shop at our store.

By using FoodIreland.com, you are accepting the practices described in this Shipping Notice and also our Terms Of Use, Return Policy and the Help section posted on this site.

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